Our Booking Terms & Conditions
Confirmation of Booking
Your booking will be completed when we acknowledge receipt of your full amount payable. Prior to that the booking will only be regarded as provisional.
Payment
We accept Cash, Card & EFT
Cancellation by you
We will need 2 days’ notice for any cancelation where the full amount was paid before 48hour of the booking date. No refund will be made if the payment was done within the 48hour period prior to booking date. No refunds for “no show” see arrival and departure.
Cancellation by us
In the unlikely event that we are forced to cancel your booking, due to circumstances beyond our control we will refund all monies already paid by you and confirm that you will not be liable for any further payments to us
Arrival and Departure
You will be able to check in between the hours of 4pm and 9pm Please phone in advance to advice of an estimated time of arrival, as our reception is not continually manned. Arrivals after 9pm are by prior arrangement only. If prior arrangements have not been made, and you do not arrive by 9pm, we are entitled to treat it as a “no-show”. Your booking will be cancelled and we have the right to re-let your room. We request that you vacate your room 11 am on the day of departure.
Damage and Breakage
We are sure that you will take care whilst you stay with us, and we acknowledge that accidents sometimes happen. We do however reserve the right to charge for any damage or breakages which we consider to be deliberately or recklessly caused, for any items discovered missing after you depart or for the cost of the room for any time period for which it is considered un-usable due to damage. If the damage/breakages are discovered after you depart, you will be notified of any charges in writing as soon as is reasonably practicable.
Smoking Policy
No Smoking allowed in the rooms and/or inside the house
Our Liability
We do not accept any liability for damage to your property or injury to you (or other members of your party) whilst on our premises unless caused by the negligence of us, or our employees. Cars are parked at your own risk.